Channel Manager EMEA

Job description

About Snapt

Snapt is an application delivery designed for today and tomorrow. We develop Application Delivery Controllers (ADCs) with load balancing, web acceleration, WAF, and GSLB for traditional, hybrid, and cloud-native environments. Snapt is on the bleeding edge of modern, software-centric, and cloud-native ADC solutions and is designed to help the next generation of makers build tomorrow's digital landmarks.


About the Role

The Channel Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Manager is responsible for achieving sales, profitability, and partner recruitment objectives. The Channel Manager represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market. The Channel Manager reports to the Vice President of Channel Sales.


Responsibilities

  • Proactively profiles, targets and recruits new qualifying partners.  
  • Establishes productive, professional relationships with key personnel in assigned partner accounts.
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
  • Sells through partner organizations to end users in coordination with partner sales resources. • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
  • Ensures partner compliance with partner agreements.
  • Drives adoption of company programs among assigned partners

Accountabilities and performance measures

  • Reports to the Chief Commercial Officer
  • Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
  • Closely coordinates company executive involvement with partner and end-user customer management as appropriate.
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
  • This position may have direct report staff assigned to support responsibilities within specific partner accounts.


Organizational alignment

  • Reports to the Chief Commercial Officer
  • Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
  • Closely coordinates company executive involvement with partner and end-user customer management as appropriate.
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
  • This position may have direct report staff assigned to support responsibilities within specific partner accounts.

Requirements

Qualifications

  • Four year college degree from an accredited institution
  • Minimum five years of channel sales experience in a business-to-business sales environment.
  • PC proficiency

Environmental Job requirements and working conditions


  • This position may require extensive travel.
  • All prospective employees must pass a background check.